Zendesk is a customer service software tool that helps businesses build better customer relationships. It provides a platform for managing customer support tickets, inquiries, and interactions across various channels such as email, chat, phone, and social media. Zendesk allows businesses to centralize customer communication, track and prioritize support tickets, and provide timely and personalized responses to customers. It also offers features like knowledge base management, self-service customer portals, and analytics to help businesses improve their customer service operations and enhance customer satisfaction.
Add a review